Hospitals must ensure that employees adhere to the Joint Commission competency requirements for meeting patients’ needs. This intensive one-day workshop provides in-depth explanations of the Joint Commission competency assessment standards, examples of compliance, and an opportunity for managers to develop and redesign the content of their department competency tools.

Course Objectives

Upon completion of the workshop, participants will be able to:

• Define the components of the competency assessment and measurement process.
• Compare competency skills against the essential duties of a job description.
• Differentiate between competency and a job-specific duty.
• Develop the high-risk, low-volume, or problem-prone competencies for each job description.
• Implement measurement and documentation tools that will meet the Joint Commission requirements.

Who Should Attend

This program is intended for: Ancillary Support Managers/Directors Nurse Managers/Directors

Sponsored by: Hospital Association of Southern California